Tag Archives: Technical support

Understanding eCommerce

Our clients benefit from our partnership with Understanding eCommerce by learning best practices in eCommerce, Inbound Marketing, Procurement and Bottom Line Building Strategies.

Multi-Channel eCommerce

We offer a Basic Deployment package that includes the following:

Product Configuration and Import Design – AgilIron makes it easy to set up your inventory and products and track many details of your products. O2 has many custom field capabilities and your eCommercetrainer will design an Excel template for you to complete that will bring in all of the information you need with a short import process in AgilIron. And voila – AgilIron will then be your complete database of all your products!

User Configuration and Security Settings – AgilIron offers flexible user settings and security permissions. Your eCommerce trainer will help you identify your user and security needs, and then configure your AgilIron appropriately.

Reporting – because AgilIron is built on a robust, flexible database platform, you have many options in terms of the reports you can generate once your data is in the system. Your eCommerce trainer will help you define the reports that will provide ongoing, critical information to manage your business.

Channel Configuration – AgilIron successfully integrates up to three distinct channels – eCommerce, POS and eBay. Your eCommerce trainer will help you determine which channels to implement and then help you set-up each of those channels. The result? An integrated, central database that is easy to use and has everything in one place.  The Basic Deployment Package includes one channel configuration. Additional channels will be configured at an additional cost.

Unlimited Email Support – Your eCommerce team will provide three months of unlimited email support as part of your Basic Deployment package. Additional support can be purchased separately in the Premium Support package or by incident.

We will provide you with eCommerce site designed to meet your business requirements, or effectively update your existing site. We’ll make your site’s user experience engaging and intuitive for all your customers, and our eCommerce solution integrates all your retail channels, ERP, CRM and other back office systems in a hosted environment available to you from any browser.

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