Even Clark Kent needed to don a pair of tights and a cape to get up the nerve to confidently speak to people one-on-one, but a costume probably isn’t going to make a winning impression at your next job interview.
Why We Should be Grateful for Difficult Customers | MyVenturePad
Even the most zealous advocate of superior customer service will surely agree there is a limit to how far we should be expected to go with the old “customer is always right” principle. Because, objectively speaking, sometimes customers can be quite unreasonably demanding, or just plain rude. But it’s not good business to allow our initial or even abiding sense of annoyance or indignation to waste what is paradoxically a gift to our business by passing up the learning opportunity.
Warning: Do Not Read This If You Want to Give Awesome Presentations
Giving relevant, interesting and sharable presentations have been an instrumental part of our digital marketing strategy. That’s right, presentations given in real life are part of our digital strategy. In today’s connected world, when you talk to one person, you’re talking to 1,000. So it follows that when you give a presentation to 100 people, you could be reaching thousands or more.
If you’re investing in the optimization of your content and advertising, then why not optimize the performance of your public speaking? Don’t ignore the impact of such a powerful means for connecting with people that want to buy from you or who can influence others to buy.