Steps to Community Building

Once you have goals defined, you’ve got to work on defining key performance indicators so that you can actually measure the goals that you have just defined (which translates to proving your value). The reason we define KPIs before we develop a strategy is for buy-in. We’ve found that it is important to have a discussion about KPIs to bring unspoken expectations to the surface. This provides an opportunity to get everybody on the same page. #strategies #community #kpi

There’s a lot of work that comes with building and managing a community. Check out these fundamental steps, and set yourself up for success.

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